ELO logo
ELO logo

All articles

Returns, Refunds and Exchanges

How do I make a return?

Returning Your Order at ELO. We strive to make your return process as smooth and straightforward as possible. If you are not fully satisfied with your purchase, here’s how you can return it to us:. Step 1: Visit Our Returns Center. To initiate a retu

When will I get my refund?

We aim to process your refunds swiftly once we receive your returned item. Here’s what you can expect during the refund process:. Step 1: Refund Processing After we receive your returned item and confirm that it meets our return conditions, we will p

What’s your return policy?

At ELO, we want you to be completely satisfied with your purchase. If for any reason you are not fully pleased with a product, you may return it under the following conditions:. Return Time FrameYou can return your purchase within 30 calendar days fr

What's your exchange policy?

At ELO, we strive to provide the best possible experience for our customers. Our exchange policy is designed to be straightforward and beneficial. If you receive a product that is defective, damaged, or not as described, you can request an exchange w

What's your refund policy?

At ELO, our goal is to provide an exceptional customer experience. Our refund policy is designed to be clear and beneficial to our customers. If you are not completely satisfied with your purchase, you may request a refund within 30 calendar days of