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Returns, Refunds and Exchanges

Do you offer refunds or exchanges?

Yes, ELO offers refunds and exchanges within 30 calendar days of purchase. We want to ensure that you are completely satisfied with your purchase. Eligibility for Refunds and Exchanges To be eligible for a refund or exchange, items must be returned i

How do I make a return?

We strive to make your return process as smooth and straightforward as possible. If you are not fully satisfied with your purchase, here’s how you can return it to us:. Step 1: Contact Us To initiate a return, please contact our customer support team

When will I get my refund?

We aim to process your refunds swiftly once we receive your returned item. Here’s what you can expect during the refund process:. Step 1: Refund Processing After we receive your returned item and confirm that it meets our return conditions, we will p

What’s your return policy?

At ELO, we want you to be completely satisfied with your purchases. If for any reason you are not entirely pleased with a product, you may return it to us under the following conditions:. Return Time Frame You can return your purchase within 30 calen

What's your exchange policy?

At ELO, we strive to provide our customers with the best possible experience. Our exchange policy is designed to be beneficial to our customers. If you receive a product that is defective, damaged, or not as described, you can request an exchange wit

What's your refund policy?

At ELO, our goal is to provide an exceptional customer experience. Our refund policy is designed to be fair and beneficial to our customers. If you are not completely satisfied with your purchase, you may request a refund within 30 days of receiving