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Returns, Refunds and Exchanges

How do I make a return?

Last Updated: March 12, 2025. Returning Your Order at ELO. We strive to make your return process as smooth and straightforward as possible. If you are not fully satisfied with your purchase, here’s how you can return it to us:. Step 1: Visit Our Retu

When will I get my refund?

Last Updated: February 9, 2025. We aim to process your refunds swiftly once we receive your returned item. Here’s what you can expect during the refund process:. Step 1: Refund Processing After we receive your returned item and confirm that it meets

What’s your return policy?

Last Updated: March 12, 2025. At ELO, we want you to be completely satisfied with your purchase. If for any reason you are not fully pleased with a product, you may return it under the following conditions:. Return Time FrameYou can return your purch

What's your exchange policy?

Last Updated: March 12, 2025. At ELO, we strive to provide the best possible experience for our customers. Our exchange policy is designed to be straightforward and beneficial. If you receive a product that is defective, damaged, or not as described,

What's your refund policy?

Last Updated: March 12, 2025. At ELO, our goal is to provide an exceptional customer experience. Our refund policy is designed to be clear and beneficial to our customers. If you are not completely satisfied with your purchase, you may request a refu