When will I get my refund?Updated 2 months ago

Last Updated: February 9, 2025 

We aim to process your refunds swiftly once we receive your returned item. Here’s what you can expect during the refund process:

Step 1: Refund Processing After we receive your returned item and confirm that it meets our return conditions, we will process your refund within 3 business days. The refund will be issued to the original payment method you used during your purchase.

Step 2: Bank Processing Time Once we have processed your refund, the time it takes for the refund to be credited to your account will depend on your bank’s processing times. Typically, this can take anywhere from 3 to 5 business days, but it may vary depending on your bank.

What You Can Do: If you have not received your refund within 10 business days, please first check with your bank or credit card company, as it may take some time before your refund is officially posted. If there is still a delay, please contact us for further assistance.

Contact Us: For any questions about your refund status or if you need additional help, our customer support team is here to assist you. You can reach us at:

• Phone: +1 512-807-0031
• Email:[email protected]

We appreciate your patience during the refund process and are committed to ensuring that your concerns are addressed promptly.