Last Updated: February 9, 2025. ELO is dedicated to providing premium products and ensuring excellent customer satisfaction. We stand behind this commitment with a 1-year warranty from the date of purchase, covering manufacturing defects for items pu

Last Updated: February 9, 2025&#xA0;ELO is dedicated to providing premium products and ensuring excellent customer satisfaction. We stand behind this commitment with a 1-year warranty from the date of purchase, covering manufacturing defects for items purchased directly from our official website.Warranty Terms and Coverage<ul><li>The warranty is valid for one year from the date of purchase, applies to the original purchaser only, and is non-transferable.</li><li>It covers manufacturing defects and issues arising from normal use. However, it does not cover damage caused by misuse, accidents, modifications, unauthorized repairs, or normal wear and tear.</li><li>The warranty is applicable only to products purchased directly through the <a href="https://eloesports.com/" rel="noopener" target="_new">ELO&#xA0;official&#xA0;website</a>. For products purchased through other marketplaces or retailers, warranty claims must be handled directly with the place of purchase.</li></ul>Warranty Claim Process<ol><li>Contact ELO Customer Support: Email us at <a rel="noopener">support@eloesports.com</a> or call us at +1 512-807-0031.</li><li>Provide Necessary Information: Have your proof of purchase ready (such as an order confirmation or receipt), along with product details and a description of the issue.</li><li>Follow Instructions from Our Support Team: Our team will assess your claim and provide further instructions, which may include sending the product back for inspection or receiving a replacement.</li></ol>ELO reserves the right to repair or replace the product at its discretion. In cases where a replacement is not available, ELO may offer a refund.Quick Summary:<ul><li>1-year warranty on all ELO products purchased from our website.</li><li>Covers manufacturing defects and normal use issues.</li><li>Easy warranty claim process with dedicated support.</li></ul>For questions or concerns, please contact our support team at <a rel="noopener">support@eloesports.com</a> or +1 512-807-0031.

What is your warranty policy?

If you encounter any issues with your ELO product that you believe are covered under warranty, follow these steps to file a claim:. Gather information: Prepare the necessary information, such as your product's serial number, proof of purchase, and a

If you encounter any issues with your ELO product that you believe are covered under warranty, follow these steps to file a claim:<ol><li>Gather information: Prepare the necessary information, such as your product&apos;s serial number, proof of purchase, and a description of the issue you are experiencing.</li><li>Contact ELO customer support: Reach out to our customer support team via email at <a href="mailto:support@eloesports.com" target="_new">support@eloesports.com</a> or call us at +1 512 807 0031. Provide the gathered information and explain the problem you are facing with your ELO product.</li><li>Follow instructions: Our customer support team will review your claim and guide you through the warranty process. This may involve troubleshooting, providing additional information, or shipping the product back to us for repair or replacement.</li><li>Stay in touch: Make sure to follow any instructions provided by our customer support team and keep in contact to stay updated on the progress of your warranty claim.</li></ol>Summary:<ol><li>Gather necessary information</li><li>Contact ELO customer support</li><li>Follow provided instructions</li><li>Stay in touch with the support team</li></ol>If you have any questions or concerns, please don&apos;t hesitate to contact our support team at <a href="mailto:support@eloesports.com" target="_new">support@eloesports.com</a> or call us at +1 512 807 0031.

How do I file a warranty claim for my ELO product?

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