How do I file a warranty claim for my ELO product?Updated 10 months ago

If you encounter any issues with your ELO product that you believe are covered under warranty, follow these steps to file a claim:

1. Gather information: Prepare the necessary information, such as your product's serial number, proof of purchase, and a description of the issue you are experiencing.

2. Contact ELO customer support: Reach out to our customer support team via email at [email protected] or call us at +1 512 807 0031. Provide the gathered information and explain the problem you are facing with your ELO product.

3. Follow instructions: Our customer support team will review your claim and guide you through the warranty process. This may involve troubleshooting, providing additional information, or shipping the product back to us for repair or replacement.

4. Stay in touch: Make sure to follow any instructions provided by our customer support team and keep in contact to stay updated on the progress of your warranty claim.

Summary:

1. Gather necessary information
2. Contact ELO customer support
3. Follow provided instructions
4. Stay in touch with the support team

If you have any questions or concerns, please don't hesitate to contact our support team at [email protected] or call us at +1 512 807 0031.