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Last Updated: February 9, 2025&#xA0;No, ELO does not ship worldwide! We currently only ship to the United States of AmericaDelayed Shipments: If your order has not arrived within 14 days, please contact our customer support team. We are here to assist with any delays and ensure that you receive your order promptly.Contact Us: For any questions about our shipping policies or if you need assistance with your order, our customer support team is ready to help. You can reach us at:<ul><li>Phone: +1 512-807-0031 (Monday to Friday, 9 AM to 5 PM EST)</li><li>Email:&#xA0;<a rel="noreferrer">support@eloesports.com</a></li></ul>We are committed to bringing our premium elite gaming peripherals to customers around the world. Thank you for choosing ELO for your gaming needs!

Last Updated: February 9, 2025. No, ELO does not ship worldwide! We currently only ship to the United States of America. Delayed Shipments: If your order has not arrived within 14 days, please contact our customer support team. We are here to assist

Do you ship worldwide?

Shipping & Delivery

Can I edit or add anything to my order?

What is your cancellation policy?

Order Management

How do I track my order?

What if my package gets lost or arrives damaged?

How long does delivery take?

What is your shipping policy?

My order was marked delivered but it’s not here.

What Do I Do If My Item(s) Arrives Damaged?

How do I make a return?

When will I get my refund?

What’s your return policy?

What's your exchange policy?

What's your refund policy?

Returns, Refunds and Exchanges

Is The Vagabond Compatible With My Phone Or Tablet?

How do I perform firmware updates and maintenance on my Vagabond controller?

Do you need to connect the controller via Bluetooth?

Do I have to remove my phone from its case to use the Vagabond?

Do I need to charge the Vagabond?

Can I use headphones with the Vagabond?

Why do some games from the app store not work with my Vagabond?

Can the Vagabond work in conjunction with Bluetooth?

How do I deal with stick drift or calibration issues?

Vagabond Controller

What is your warranty policy?

How do I file a warranty claim for my ELO product?

Warranty & Repair Services

Remote Play and Cloud Gaming Lag Troubleshooting

Cloud Gaming

ELO Privacy Policy

ELO Terms and Condition's

Privacy & Security

Do you ship worldwide?Updated a month ago