ELO Privacy Policy

ELO Privacy Policy
Last Updated: May 29, 2025

ELO Gaming Limited ("ELO," "we") provides a range of current and future gaming hardware, accessories, software, and services. This Privacy Policy explains how we collect, use, share, and protect personal data obtained through our devices, applications (including but not limited to the Unleashed App), websites, and any associated features (collectively, the "Services").

1. INFORMATION WE COLLECT

Information You Provide:

Account information: Name, contact details, age, username, password.
Communication details: Customer support, surveys, and user feedback.
Content: Uploaded reviews, social posts, or user-generated media.

Information Collected Automatically:

Device identifiers, IP address, browser type, OS, and usage metrics.
Log data including interactions with Services and activity timestamps.

Information from ELO Products:

Biometric data: Such as eye tracking or similar physiological signals collected from ELO hardware.
Behavioral and interaction data: Includes controller inputs, motion/gesture tracking, gameplay behavior, device telemetry.

We may combine these data points to improve Services, analyze performance, support product development, or personalize user experiences.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and operate ELO Services
Deliver software updates and new features
Improve and personalize your user experience
Conduct analytics and product research
Ensure safety, legal compliance, and system integrity

Where required by law, we collect your data with your express consent. You may withdraw your consent at any time. Use of certain Services may be limited if consent is not granted or withdrawn.

We may share your information with:

Service providers and contractors that process data on our behalf
Affiliates and business partners for operational purposes
Legal authorities when required by law or to protect our rights
In the event of a business transaction such as a merger or acquisition
With user consent, to selected third parties for co-branded services or marketing

We do not sell your personal information.

5. COOKIES AND TRACKING

Our websites and apps may use cookies and similar technologies to enhance functionality, analyze usage, and personalize content. You can manage your cookie preferences in your browser settings or app controls.

6. DATA SECURITY

We implement robust technical and organizational safeguards to protect your information. These include encryption, authentication, and access controls.

7. YOUR CHOICES AND RIGHTS

You may:

Access and correct your personal information
Withdraw consent or restrict processing
Request deletion of your data (subject to legal retention requirements)

To exercise your rights, email [email protected].

8. CHILDREN’S PRIVACY

Our Services are not intended for children under 13. We do not knowingly collect personal data from children under this age. If we become aware of such data, we will promptly delete it.

9. INTERNATIONAL DATA TRANSFERS

If you access our Services from outside Canada, your data may be transferred and stored across jurisdictions. We ensure all transfers comply with applicable legal safeguards.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy as our products and practices evolve. Changes will be posted on our website, and material updates may be communicated directly.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy or your personal data, contact us:

ELO Gaming Limited
88 Hinchley Wood Grove
Brampton, Ontario L6V 3M3
Canada
Email: [email protected]
Phone: +1 512 807 0031

ELO Privacy PolicyUpdated 8 days ago